REGULATIONS AND PRIVACY POLICY OF THE ONLINE STORE
WWW.USELANGUAGES.COM
- 1 Preliminary provisions
- The online store www.uselanguages.com, hereinafter referred to as the Store, is operated by Michał Rutkowski, a natural person.
- The Regulations and Privacy Policy are addressed to Consumers and to Entrepreneurs using the Store and define the rules of using the Store, the rules and procedure for concluding Distance Sales Contracts with the Customer through the Store, as well as the privacy rules of users who use the Store.
- 2 Definitions
1. consumer – a natural person concluding a contract with the Seller within the framework of the Store, the subject of which is not directly related to its economic or professional activity.
2. Seller / Owner- a natural person under the name of Michał Rutkowski, residing at 1F Sosnowa Street, 05-077 Zakręt, PESEL no: 96061108317.
3. customer – any entity making purchases through the Store.
4. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, performing in its own name a business that uses the Store.
5. Store – online store operated by the Seller at the following Internet address: www.naukajezykow.info.
6. distance contract- a contract concluded with a Customer within an organized system of contract conclusion at a distance (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
7 Rules and Regulations – these rules and regulations of the Store.
8. privacy policy-The present privacy policy of the Store.
9. Order- a declaration of will of the Customer made by means of the Order Form and aimed directly at concluding a Contract for Sale of a Product or Products with the Seller.
10. Order Form- a form available in the Store and allowing to place an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
11. basket – an element of the Store’s software in which the Products selected by the Customer for purchase are visible, and in which it is possible to determine and modify the details of the Order, in particular the quantity of products.
12. Product – a digital product available in the Store, which is the subject of a Sales Agreement between the Customer and the Seller.
13. Sales Agreement- a contract of sale of a Product concluded or entered into between the Customer and the Seller through the Online Store. The Sales Agreement is also understood to be – in accordance with the characteristics of the Product – a contract for the provision of services and a contract for work. - 3 Contacting the Store1. mailing address of the Seller 1F Pine Street, 05-077, Zakręt.
2. e-mail address of the Seller: michalstefanrutkowski@gmail.com.
3. the Customer may communicate with the Seller using the addresses given in this paragraph. - 4 Technical requirements
In order to use the Store, including browsing the Store’s assortment and placing orders for Products, the following are required:
1. a. a final device with access to the Internet and a web browser such as Chrome, Mozilla Firefox, Opera, Safari, etc.,b. an active electronic mail (e-mail) account,
2. cookies enabled.
- 5 General information1. the Seller, to the fullest extent permitted by law, shall not be liable for interference, including interruptions in the operation of the Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Internet Store with the technical infrastructure of the Customer.
2. The prices quoted in the Store are in US dollars and are gross prices (including VAT).
3. the final (final) amount to be paid by the Customer consists of the price for the Product, about which the Customer is informed on the pages of the Store during the placement of the Order, including at the moment of expressing the will to be bound by the Sales Agreement. - 7 Rules for placing an Order
To place an Order, you need to:
1. select the Product that is the subject of the Order, and then click the “To Cart” button (or equivalent),
2. fill in the Order Form by entering the data of the recipient of the Order and the e-mail address to which the Product is to be shipped, and enter the invoice data if different from the data of the recipient of the Order,
3. click the “Order and pay” button,
4. select one of the available payment methods and pay for the Order.
- 8 Delivery and payment methods offered1. Delivery and collection of the ordered Product shall be made by shipping to the e-mail address provided by the Customer when placing the Order.
2. The Customer may use the following payment methods:
3. payment by bank transfer to the Seller’s account,
b. Electronic payment,
c. Payment by credit card,
d. paypal payment.
4. Detailed information on delivery methods and acceptable payment methods can be found on the pages of the Store. - 9 Performance of the sales contract1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations and pays for it.
2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains the Seller’s declaration of receipt of the Order and its execution in the form of providing the Customer with a link to download the e-book file. in PDF format, which confirms the conclusion of the Sales Agreement. When the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
3. The Customer is obliged to make the payment when placing the Order. Otherwise, the order will be canceled.
4. The Buyer is obliged to use the purchased product in a manner consistent with the law, these regulations and good practices, in particular:
– use the product in a way that does not violate any rights, goods or interests of third parties,
– do not share the purchased product with any third parties,
– do not distribute the product and its individual fragments without the prior consent of the Seller.All materials (content, texts, graphics, photos, etc.) constituting the product, as well as those available within the domain www.naukajezykow.info, are covered by copyright and are protected under the “Act on Copyright and Related Rights” of February 4, 1994 The product or any part thereof may not be copied or otherwise reproduced, duplicated or read in public media without the written consent of the Seller. Making copies using the photocopier or photographic method, as well as copying the product on any media violates the Seller’s copyright. The product is protected by a watermark. - 10 Right to withdraw from the contract1. Pursuant to Art. 38 of the Act on Consumer Rights, the Customer is not entitled to return the product after concluding the Sales Agreement (i.e. after receiving an e-mail from the Seller with a link to download the e-book in PDF format).“Art. 38 The consumer is not entitled to withdraw from an off-premises or distance contract in relation to contracts: (…)13) for the supply of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline for withdrawal from the contract and after the entrepreneur informed him about the loss of the right to withdraw from the contract.
- 11 Complaints and warranty1. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code.
2. Complaints should be submitted electronically to the Seller’s e-mail address provided in these Regulations (michalstefanrutkowski@gmail.com).
3. It is recommended that the complaint include, among others: a concise description of the defect, the circumstances (including the date) of its occurrence, details of the Customer filing the complaint and the Customer’s request in connection with the defect of the goods.
4. The Seller will respond to the complaint immediately, no later than within 14 days, and if he does not do so within this period, it is considered that the Customer’s request is justified. - 12 Extrajudicial methods of dealing with complaints and pursuing claims1. Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection and at the appropriate Internet addresses of the Office of Competition and Consumer Protection.
2. The consumer has the following exemplary options for using out-of-court methods of dealing with complaints and pursuing claims:
3. The consumer is entitled to apply to a permanent consumer arbitration court referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller.
b. The consumer is entitled to contact the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.
c. The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). . - 13 General information about the privacy policy1. The store pays special attention to the privacy of users who use it.
2. The store performs the functions of obtaining information about users and their behavior in the following way:
a. By voluntarily entering information in the forms,
b. By saving cookies on end devices (so-called “cookies”),
c. By collecting web server logs by the hosting operator H88 S.A., operating at www.hekko.pl. - 14 Information in forms1. The store collects information provided voluntarily by the user.
2. The store may also save information about connection parameters (time stamp, IP address).
3. Data provided in the forms may be transferred to entities technically providing certain services – in particular, this applies to the transfer of information to payment processing services (e.g. HotPay) or other entities with which the Store Owner cooperates in this respect. - 15 Information about cookies1. The store uses cookies.
2. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored on the end device of the Store User and are intended for using the Store’s websites. Cookies usually contain the name of the website they come from, their storage time on the end device and a unique number.
3. The entity that places cookies on the Store User’s end device and obtains access to them is the Owner of this store.
4. Cookies are used for the following purposes:
a. creating statistics that help understand how Store Users use the Store, which allows improving its structure and content,
b. maintaining the Store User’s session (after logging in), thanks to which the User does not have to re-enter the login and password on each subpage of the Store,
c. defining the user’s profile in order to display tailored materials in advertising networks, in particular the Google network.
5. The Store uses two basic types of cookies: “session cookies” and “persistent cookies”. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
6. Software for browsing websites (web browser) usually allows cookies to be stored on the User’s end device by default. Store users can change the settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. For details, see your web browser’s help or documentation.
7. Restrictions on the use of cookies may affect some functionalities available on the Store’s websites.
Cookies placed on the end device of the Store User may also be used by advertisers and partners cooperating with the Store Owner.
8. Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to the way the user uses the Store. For this purpose, they may retain information about the user’s navigation path or the time spent on a given page.
9. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/. - 16 Server logs1. Information about some user behavior is logged in the server layer. This data is used solely for the purpose of administering the Store and to ensure the most efficient operation of the hosting services provided.
2. Browsed resources are identified by URL addresses. In addition, the following may be recorded:
a. time of arrival of the query,
b. time of sending the response,
c. name of the client station – identification carried out by the HTTP protocol,
d. information about errors that occurred during the implementation of HTTP transactions,
e. URL address of the page previously visited by the user (referrer link) – if the Website was accessed via a link,
f. information about the user’s browser,
g. IP address information.
3. The above data is not associated with specific people viewing the websites.
4. The above data is used only for the purposes of administering the Store. - 17 Data sharing1. Data may be made available to external entities only within the limits permitted by law.
2. Data enabling identification of a natural person are made available only with the consent of that person.
3. The Operator may be obliged to provide information collected by the Store to authorized bodies on the basis of lawful requests to the extent resulting from the request. - 18 Managing cookies. How to express and withdraw consent?1. If the user does not want to receive cookies, he or she can change the browser settings. We reserve that disabling the use of cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases, impossible to use the websites.
2. To manage cookie settings, select your web browser/system from the list below and follow the instructions:
Internet Explorer
Chrome
Safari
Firefox
Opera
Android
Safari (iOS)
Windows Phone
Blackberry
- 19 Personal data protection under the GDPR
We would like to inform you that Michał Rutkowski, a natural person under the name Michał Rutkowski, lives at ul. Sosnowa 1F, 05-077 Zakręt, PESEL number: 960611083179 (hereinafter referred to as the “Store Owner”) processes information from public and publicly available sources (including the Internet), creating a database. This information may include data that is pursuant to Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 /46/EC (hereinafter referred to as “General Regulation” or “GDPR”), are personal data. In accordance with the applicable provisions on the protection of personal data, in particular the General Regulation, in order to ensure proper protection of personal data, the data subject must first of all be provided with information regarding the processing of his or her personal data specified in Art. 13 or 14 of the GDPR – depending on whether they were obtained directly from the data subject or from other sources. In light of the above, we would like to inform you that:
The administrator of your personal data (hereinafter: “Administrator”) is a natural person under the name Michał Rutkowski, residing at ul. Sosnowa 1F, 05-077 Zakręt, PESEL number: 96061108317. Your personal data are processed on the basis of Art. 6 section 1 letter f GDPR, i.e. based on the necessity of processing for purposes arising from legitimate interests pursued by the Administrator or a third party.
In connection with the processing of your personal data, you have the right to:
a. request from the Administrator access to your personal data,
b. request from the Administrator to correct your personal data,
c. request from the Administrator to delete your personal data,
d. request from the Administrator to limit the processing of your personal data,
e. object to the processing of your personal data,
f. transferring your personal data,
g. submit a complaint to the supervisory authority.
You can exercise the rights indicated above by:
e-mail contact at: michalstefanrutkowski@gmail.com,
written contact via traditional mail to the following address: ul. Sosnowa 1F, 05-077 Zakręt.
The administrator may make automated decisions based on your personal data, including profiling referred to in Art. 22 section 1 and 4 GDPR. The Administrator makes every effort to provide all physical, technical and organizational measures to protect personal data against accidental or intentional destruction, accidental loss, alteration, unauthorized disclosure, use or access, in accordance with all applicable regulations. Your personal data are processed electronically and manually, in accordance with the methods and procedures related to the purposes of processing referred to in point. 5 above. In matters not regulated by the regulations, the provisions of the Civil Code and relevant acts of Polish law, as well as European Union law, in particular GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to on the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC).
- 20 Final information1. Agreements concluded via the Online Store are concluded in English.
2. The Seller reserves the right to make changes to the Regulations and the privacy policy for important reasons, i.e. changes in legal provisions, changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Regulations and the Privacy Policy. The Seller will inform the Customer about each change at least 7 days in advance.
3. In matters not regulated in the Regulations and the Privacy Policy, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services; Consumer Rights Act, Personal Data Protection Act.
4. The customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.